Shipping policy

Delivery

Mainland Great Britain Customers

All orders over the value of £250 are sent carriage free* via a 1/2 day delivery service via UPS.  Orders with a value between £100 and £249.99 will be charged a £7.50 delivery fee and your order will be shipped out using UPS. . We aim to despatch all orders within 7-10 working days, alternatively you can request a specific day at checkout.

Offshore & Scottish Highland & Island Customers
Unfortunately most carriers add a surcharge for shipping to these destinations and therefore when we take your order, we will not initially charge shipping or take payment for the order. We will however get the best quote we can and will contact you to confirm that value. Once shipping is agreed then we will take payment.

International Customers
The Giggle Gift Company can ship wholesale orders internationally. We can deliver to your chosen delivery address or forward to a freight forwarder in the United Kingdom, whichever you prefer. We are currently trading using the DAP incoterms and can provide packing lists and commercial invoices with the shipment.  Under DAP terms we will export the goods and pay the export customs processing fees. You 'the buyer' will be responsible for import customs processing fees & duties in your country. We advise that you are registered for VAT, have an EORI number (If located in the EU) and ideally a deferment account. If you have VAT & EORI numbers these must be passed to us prior to shipping. Other countries outside the EU may provide UID's that we will need to provide on the paperwork.

If you place the order online, we do not add shipping at checkout as we will need to calculate and quote you shipping before the order is confirmed. We use a number of pallet services and fast parcel delivery services to get products to you as quickly as possible so we can handle orders of any size.

Shipping Times
Post Brexit shipping times have taken a little longer due to customs processing however we are seeing these steady a little as shippers and customers adapt. Current approximate timescales are:
Europe 2-5 working days
North America/Asia/Africa/Australasia 4-10 working days.

*Carriage Free is for mainland Great Britain only, offshore and international customers will be charged the carrier's standard rates.
** Please note our minimum order value is £250 for your first order with The Giggle Gift Company, thereafter it will reduce to £100. Dropship orders are treated separately, with no minimum order amount however handling fees are applied based on the product price. All orders are exclusive of VAT